1 Introduction
1.1 Total Quality Management (TQM)
1.2 Business Process Reengineering (BPR)
1.3 Six Sigma
1.4 Business process management (BPM)
1.5 The Process Perspective
1.6 Process Management
1.7 Process Modeling Analysis & Design
1.7.1 BPM Lifecycle
1.7.1.1 BPM Lifecycle
1.7.1.2 BPM Lifecycle
1.8 Stakeholders in the BPM Lifecycle
1.8.1 Ownership of Processes
1.8.1.1 Process Owner Responsibilities
1.8.1.2 Process Owner Skills & Capabilities
1.9 BPMN Elements
1.9.1 The five basic categories of elements
1.9.2 Flow Objects
1.9.3 Data
1.9.4 Connecting Objects
1.9.5 Swimlanes
1.9.6 Artifacts
1.10 Business Process Management Systems (BPMS)
1.10.1 BPMS Key Drivers and Objectives 1
1.10.2 BPMS Key Drivers and Objectives 2
1.10.3 Processing Modeling
1.10.4 The BPM Technology Continuum
1.10.5 The BPM Stack
1.10.6 The BPM Stack

2 Business Process
2.1 Process Logic
2.2 Conformance
2.3 Sub-models within an end-to-end BPMN model
2.4 BPMN and WSBPEL
2.5 BPMN 2.0 compared to BPMN 1.2
2.6 BPMN Sub-models
2.7 Private (Internal) Business Process
2.8 Public Process
2.9 Collaboration
2.10 Choreography
2.11 Conversation
2.12 Levels of BPMN Process Modelling
2.12.1 Descriptive modeling
2.13 BPMN Activity
2.14 Types of Activities
2.15 Types of Sub-Processes
2.16 Sequence Flow
2.17 Token
2.18 Sequence Flow Splitting
2.19 Basic BPMN Flow Objects
2.20 Quiz

3 BPMN Concepts for Analysts
3.1 Gateways
3.1.1 Exclusive Gateway
3.1.2 Exclusive Gateway Example
3.1.3 Merging (exclusive)
3.1.4 Parallel Gateway
3.1.5 Parallel Gateway Example 1
3.1.6 Parallel Gateway Example 2
3.1.7 Inclusive Gateway
3.1.8 Inclusive Gateway Example 1
3.1.9 Inclusive Gateway Example 2
3.2 Gateways Quiz
3.3 Events
3.3.1 Events Example
3.3.2 None Events
3.4 Pool and Participant
3.5 Message Flows
3.5.1 Demonstration
3.6 4 Basic Message Events
3.6.1 Message Events Example
3.7 Timer Events
3.7.1 Timer Example 1
3.7.2 Timer Example 2
3.8 Interrupting vs. Non-Interrupting
3.9 Event-Based Exclusive Gateway
3.9.1 Example
3.9.2 Example
3.9.3 Event-Based Gateway Starts a Process
3.10 Artifacts
3.10.1 Group
3.10.2 Text Annotation
3.11 Types of Tasks
3.11.1 Receive Task
3.11.2 Send Task
3.11.3 Service Task
3.11.4 User Task
3.11.5 Manual Task
3.11.6 Business Rule Task
3.11.7 Script Task
3.11.8 Asynchronous Communication - tasks
3.11.9 Asynchronous Communication - events
3.11.10 Synchronous Communication
3.12 Parallel Event-Based Gateway
3.13 Complex Gateway
3.14 Data Modeling
3.14.1 Data Objects
3.14.2 Data Input, Data Output
3.14.3 Data Store
3.15 Link Events
3.15.1 Link Events Example
3.15.2 Link Events as Off-Page Connector
3.16 Signal Events
3.16.1 Signal Event Example 1
3.16.2 Signal Event Example 2
3.17 Error Events
3.17.1 Error Events Example 1
3.17.2 Error Events Example 2
3.17.3 Error Events Example 3
3.18 Escalation Events
3.18.1 Escalation Example
3.19 Compensation
3.19.1 Compensation handler
3.19.2 Compensation Using Event Sub-Process
3.20 Transaction
3.20.1 Transaction in BPMN
3.20.2 Collapsed Transaction Sub-Process
3.20.3 Cancel Events
3.21 Loops and multi-instance
3.21.1 Standard Loop
3.21.2 Multi-Instance Activity
3.21.3 Multi-Instance Activity Example
3.22 Global Task and Global Process
3.22.1 Call Activity
3.23 Events Quiz
3.24 Artifacts Quiz
3.25 Process, Collaboration, Choreography and Conversation in BPMN 2.0
3.25.1 Process - again
3.25.1.1 Types of BPMN Processes
3.25.2 Collaboration
3.25.3 Choreography
3.25.3.1 Choreography Example 1
3.25.3.2 Choreography Task
3.25.3.3 Choreography Task with a Message
3.25.3.4 Two-way Choreography Task
3.25.3.5 Sequence Flow
3.25.3.6 Gateways
3.25.3.7 Exclusive Gateway Example
3.25.3.8 Choreography Example 2 from spec
3.25.3.9 Choreography Example 2 from spec
3.25.4 Conversations
3.25.4.1 Conversation Example

4 Workflow Patterns
4.1 Workflow (Control Flow) Patterns
4.2 Workflow (Control Flow) Patterns
4.3 New Control-Flow Patterns
4.4 Basic Patterns: Sequence
4.5 Basic Patterns: Parallel Split
4.6 Basic Patterns: Synchronization
4.7 Basic Patterns: Exclusive Choice
4.8 Basic Patterns: Simple Merge
4.9 Basic Patterns: Multi-Choice
4.10 Basic Patterns: Structured Synchronizing Merge
4.11 Basic Patterns: Multi-Merge
4.12 Basic Patterns: Structured Discriminator
4.13 Basic Patterns: WCP-10 Arbitrary Cycles

5 Structural Patterns
5.1 Basic Patterns: Implicit Termination
5.2 Basic Patterns: Multiple Instances without Synchronization
5.3 Basic Patterns: Multiple Instances with a priori Design-Time Knowledge
5.4 Basic Patterns: Multiple Instances with a priori Run-Time Knowledge
5.5 Basic Patterns: Multiple instances without a priori run-time knowledge
5.6 Basic Patterns: Deferred Choice
5.7 Basic Patterns: Interleaved Parallel Routing
5.8 Basic Patterns: Milestone
5.9 Basic Patterns: Cancel Activity
5.10 Basic Patterns: Cancel Case

6 Simulate and Execute BPMN Models
6.1 Process Models Simulation
6.2 Correspondences BPMN and UML
6.3 BPMN tools

Notice : The above training-mentoring sessions are conducted interactively using Business Modeling tools in order to ensure good level of traceability between business specifications and their execution. Concepts are first explained using basic examples and are then followed by solution drafts to your own problems. After this session, we can accompany you by reviewing and validating your solutions depending on your needs.